Green Bay
Green Bay Retreats

Kurissupally Road, Atlantis, Near Cochin Shipyard, Ravipuram, Cochin - 682015.

Support Hub

How can we help you today?

Find answers to frequently asked questions about booking, operations, and facilities, or reach out to our guest support desk.

Call Us

Direct support desk

+91 8606655043

Email Us

General inquiries & help

support@greenbayretreats.com

Desk Hours

On-site guest relations

Open 24/7 / 24 Hours

Frequently Asked Questions

How do check-in and check-out work?

Check-in is from 2:00 PM onwards, and check-out is by 11:00 AM. A modern keyless digital entry system is utilized. Secure access RFID cards will be generated and issued immediately upon physical registration at the 24-hour property reception desk.

Is there parking available on-site?

Yes, Green Bay Retreats offers secure private parking on the premises, free of charge for all registered guests. The parking lot is monitored by 24/7 CCTV surveillance.

What is the policy for extra beds and guests?

Our Premium Balcony Studio accommodates up to 2 guests, and our Luxury Executive Studio (Extra Large) accommodates up to 2 guests. A single extra cot/crib can be provided upon request for a small charge, subject to availability. Please coordinate with our team in advance.

Do you have high-speed Wi-Fi?

Absolutely. Every corner of our property features high-speed Gigabit Wi-Fi, perfect for remote work, video calls, or high-definition streaming.

What amenities are included in the kitchenettes?

Each suite features a premium barista station, electric kettle, selection of teas and coffees, refrigerator, microwave, and basic glassware. Chef utensils are provided in the Executive suites.

24/7 Desk Support